Subscription plans
Plans: for each plan, set the monthly and yearly prices, currency, commission on online sales, fee per parcel, limits (agencies, vehicles, users, departures), included features (parcels, driver app, API, GPS…), the highlights shown in French and English on the Pricing page, the free trial, order and visibility.
Platform settings
Settings groups every value editable without redeploying: payouts (time, frequency, delay, fees), cancellation policy limits, sales (maximum seats, payment timeout, reminder before departure), parcels (free storage days, storage fees, ID required above a value), add-on prices (SMS packs, GPS, featuring), SMS quotas per plan, maintenance and minimum app versions, displayed contacts.
Geography, currencies and rates
- Geography: countries (dialling code, currencies, time zone), provinces, cities and localities with their coordinates (used for the nearest city and distances).
- Currencies: active currencies and dated exchange rates (e.g. 1 USD = 2,800 CDF).
Moderation
- Reviews: publish, hide or reject a flagged review, with a moderation note.
- Disputes: follow disputes between travellers and companies, step into the thread, then resolve with a decision.
Messages and content
- Templates: platform templates for SMS, emails and push notifications, per code and language, with variables and preview. Companies can override them.
- Content: home page texts, FAQ, featured partners, per language.
- Legal: terms of use (including the parcel liability clause), privacy policy, company terms — in Markdown, versioned; the latest published version is shown on the site.
Notification channels
Platform → Channels gathers every delivery channel: SMS (Coussema), e-mail (SMTP), push notifications (Firebase), in-app notifications and PayLedger webhooks.
- Each channel shows its 24-hour health (sent, failed, last error) and its configuration. Secrets are never displayed, only “Configured” or “Missing”.
- Enable / disable a channel in one click, for the whole platform.
- Routing: choose, per category and per message type, which channels are used (for example turn SMS off for reminders but keep it for tickets). Security codes (sign-in, payouts) stay protected: turning them off requires an explicit confirmation.
- Test: send a test message to a phone number, an address or a device and read the provider’s response.
- Logs: history per channel with search, filters and pagination; resend a failed message.
- SMS quotas: each company’s usage and pack credits.
Users and leads
- Users: find an account, change its platform role (super-administrator, support), suspend or reactivate it.
- Leads: demo requests sent from the Agencies page. Update the status (new, contacted, converted, lost) as conversations progress.
Audit and system
- Audit: every sensitive action on the platform and in companies, filterable by author, action and date.
- System: database, storage and queue health, SMS and email logs, PayLedger webhook events, and sending a test SMS or email.
