Cash desk and offline mode

#Open the cash desk

1. Open Cash desk.
2. Choose your agency.
3. Enter the opening float per currency (e.g. 50,000 FC and $20).
4. Tap Open cash desk.

All your cash sales, parcels, baggage excess and cash refunds are added to your cash desk automatically.

#Deposits and withdrawals

Tap Movement to record a deposit (money added), a withdrawal (handed to the manager, expense paid) or an adjustment, with the amount, currency and a required reason.

#Close the cash desk

1. At the end of your shift, tap Close.
2. Count the money and enter the counted amount per currency.
3. The screen shows the expected amount and the difference. Add a note if the difference is not zero.
4. Confirm. The manager then approves the session.

#Offline mode

The counter keeps working during an internet outage.

1. Before the outage, while the network is up, the counter automatically downloads the offline package: departures for the next 48 hours, seat maps, fares, existing tickets. The time of the last preparation is shown.
2. During the outage, an orange banner says Offline. You sell as usual, but only on counter-quota seats (reserved in advance for the counter) to avoid any double sale with online sales.
3. Sales and check-ins are saved on the device. The printed ticket says it was issued offline.
4. When the network returns, syncing is automatic: each operation is sent and confirmed. The “pending operations” counter goes back to zero. A rejected operation (seat already taken) is flagged so you can contact the traveller.

Important — Do not clear the browser data during an outage: unsynced sales would be lost.